Privacy Policy
Last updated: May 2026
Introduction
Pioneer Education Society ("Pioneer Daycare," "we," "us," or "our") operates the Pioneer Daycare website. We are committed to protecting the privacy of our families and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
Information We Collect
When you use our contact form, we may collect the following personal information:
Your name, email address, phone number (optional), your child's age, and any message you provide. We also collect basic website usage data through analytics cookies (with your consent) such as pages visited, time on site, and general geographic region.
How We Use Your Information
We use the information you provide solely to respond to your inquiry about our daycare programs, to communicate with you regarding enrollment, and to improve our website and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies & Analytics
We use cookies for website analytics to understand how visitors use our site. Analytics cookies are only activated after you provide consent through our cookie banner. You can withdraw consent at any time by clearing your browser cookies. We use Vercel Analytics and Google Analytics to collect anonymized usage data. These services may use cookies to distinguish unique visitors.
Data Storage & Security
Your information is stored securely using Supabase, a hosted database service with encryption at rest and in transit. Our website is served over HTTPS. We retain inquiry data for up to 2 years, after which it is securely deleted. Only authorized staff members have access to submitted contact information.
Your Rights
Under PIPEDA and PIPA, you have the right to access, correct, or request deletion of your personal information that we hold. To exercise these rights, please contact us using the information below. We will respond to your request within 30 days.
Children's Privacy
Our website does not knowingly collect personal information directly from children. Information about children (such as age) is provided by parents or guardians through our contact form for the purpose of enrollment inquiries only.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Pioneer Education Society
8711 Cambie Road, Richmond, B.C.
Phone: (604) 278-8212
Email: pioneerdaycare@hotmail.com